Jobs & Careers
Join Our Team and Shape the Future Together
Africa Merchant Assurance Company Limited is a financial institution regulated by Insurance Regulatory Authority which has been in operations for over 23 years in the Kenyan market. The company offers a wide range of insurance products within the General Insurance class. To meet its growing customer needs and expectations, the company wishes to fill the position of:-
Branch Manager
We are a dynamic, well – established General Insurance Company in the country. We are seeking to recruit a highly qualified, result – oriented individual for the following position
Mombasa, Voi and Kakamega
Reporting to the Head of Sales and Marketing. The branch manager will be responsible for achieving sales targets, establishing business partners and provide administrative oversight to branch activities. The Branch manager will be in charge of all our marketing channels at branch level.
- Be a holder of a business related University degree
- Diploma in Insurance or ACII/IIK
- Diploma in sales and marketing
- Good progress in professional insurance certification will be an added advantage
- At least 3 years practical work experience in marketing, underwriting or sales
Application Process
Kindly send your CV and cover letter detailing your experience, qualification and motivation for the job to hr@amaco.co.ke and address it to The Human Resource Manager P.O. BOX 61599-00200, NAIROBI as soon as you read this advert.
Closing Date: 17th July 2024
Non-Motor insurance Sales Executive
We are seeking motivated and goal-oriented individuals to join Our team as sales executives(non-motor business) If you have a passion for networking and sales, the basic requirement is to be above 23years of age and have completed your university or college education.
- Travel and airtime allowance
- Job security
- Potentially high pay
- Adequate training
- Zero investment capital to start your career
- Be your own boss
- No retirement age
- Identify and pursue potential clients.
- On board as many customers as possible and expand the client base.
- Provide expert advice on available insurance products and coverage options.
- Diploma or/and degree in a business related field.
- Fresh graduates
Application Process; Kindly send your CV and cover letter detailing your qualification and experience. to hr@amaco.co.ke, careers@amaco.co.ke
Closing Date: 31st July 2024, at 5:00 p.m
Non-Motor insurance Sales Executive
Reporting to the Branch Manager, the position holder will ensure recruitment, training and close supervision and support of direct sales staff in their pursuit of business to ensure company procedures and ethics are followed in order to achieve company budgets.
- Recruiting, selecting, training, motivating and growing the direct sales staff and independent agencies
- Sourcing quality and sustainable business for the company
- Setting goals and monitoring performance.
- Minimum K.C.S.E with a minimum grade of C plain
- Degree or Diploma in any business-related field will be an added advantage
- Certificate of Proficiency (COP)
- Track record of three years in insurance sales.
Application Process
Interested candidates are requested to send a letter of application and copy of their updated curriculum vitae indicating our reference and day time contact to: The Human Resource Manager P. O. Box 61599-00200, Nairobi or Email to careers@amaco.co.ke
Closing Date: 16th June 2024
Africa Merchant Assurance Company is an equal opportunity employer.
CHIEF EXECUTIVE OFFICER(C.E.O)
AMACO is undergoing a major transformative reorganization. The Company is looking for a “Change Leader” to spearhead the transformation, lead the new board’s strategic agenda and ensure a high-performing Company that exceeds customers’ expectations and gives value to shareholders. To this end, the Board of Directors invites suitably qualified candidates to apply for the position of Chief Executive Officer (CEO).
The CEO’s main responsibility will be to drive the Company’s overall operations and sustainable growth, develop and recommend to the Board the long-term strategy, annual business plans, and annual operating budgets, maintain public confidence in the services offered by the company by developing and promoting effective industry-specific management practices, income protection mechanisms and compliance with the relevant statutory requirements. He/she should be able to lead the modernization and transformation of the Company.
- Establishing proper internal monitoring and control systems and procedures.
- Lead in the formulation and implementation of corporate policies including, but not limited to, planning for impact changes in the insurance industry.
- Ensuring sound financial management of the company through portfolio management, process optimization, risk-based pricing, and cost discipline.
- Able to lead the modernization and transformation of the Company including overseeing the development and implementation of transformation initiatives.
- Ensuring that the Board of Directors is provided with all relevant information, trends in the market and recommendations to facilitate informed decision-making.
- Stakeholder management
- Lead in the implementation of strategic projects with the support of the Executive Committee.
- Ensure alignment and adherence to the Company’s culture, values, communication standards and behaviour, to create a safe and pleasant work environment for all employees.
- Delivering results while maintaining good corporate citizenship through building a professional and achievement-oriented Executive Management team
- Nurturing and maintaining a performance-driven, ethical, fair and meritocratic corporate culture that will attract and retain talented and competent individuals.
- Developing and inculcating customer focus and customer satisfaction as key attributes in the Company
- Implement digital transformation of the company for greater efficiency and enhanced customer experience.
- Monitor Customer satisfaction, identify improvement areas and implement corrective actions.
- Implement mechanisms to achieve the company’s financial targets. Monitor the top-line activities and technical results on a regular basis.
- Ensure prudent claims management and underwriting by maintaining adequate reserves and competitive insurance premium rates.
- Any other duties that fall under the responsibility of the CEO
- Must have a bachelor’s degree in Finance, Insurance and Business or any other relevant degree from a recognized university;
- Must have a Masters qualification in Finance, Insurance, Business or other relevant Masters qualification from a recognised university;
- Must have a minimum of fifteen (15) years experience at a senior management level in a large organisation, preferably in Reinsurance, Insurance or Financial Institutions;
- Must have a professional qualification in Insurance, Accounting or Banking or other relevant professions; – ACII, CPA(K), FIA, CIM, CIMA.
- Strategic thinker with good commercial acumen and the ability to identify and exploit economic opportunities in changing environments;
- Demonstrated ability to drive change and transformation, with a proven capability of quickly assessing complex situations, generating astute, practical and pragmatic solutions, coming up with action plans and correcting problems;
- A track record of exemplary performance leadership, effective planning and project management skills.
- Experience in implementation of institutional strengthening projects (ISPs), improving organizational efficiency and effectiveness with attention to detail;
- Ability to work under pressure, applying emotional intelligence, while exercising team leadership and effective decision-making skills;
- excellent oral and written communication, strong presentation, and negotiation skills;
- Knowledge of insurance, investment, trade, treasury and other cross-functional products.
We offer a competitive remuneration package. The appointment will be for a contractual period of five (5) years, renewable once for a similar period subject to satisfactory performance and delivery of set performance targets and outcomes.
Application Requirements
Suitably qualified candidates should send their applications to chairman@amaco.co.ke by 28th June 2024 – 5.00 p.m. and attach their CVs, academic certificates, professional certificates, valid KRA tax compliance certificate, valid police clearance certificate, valid CRB clearance certificate and valid HELB clearance certificate. The applications should also have the names and contacts of three referees.
Hard copy applications shall not be accepted.
EXECUTIVE ASSISTANT
We are seeking a reliable and dedicated Executive Assistant to provide comprehensive support to the Company Executives. The ideal candidate will be highly organized, discreet, and capable of managing a wide range of administrative tasks. This role requires exceptional communication skills, attention to detail, and the ability to anticipate the needs of the Company Executives. The Executive Assistant will play a crucial role in ensuring the smooth operation of the Company Executives’ office and facilitating effective communication between the Company Executives and internal/external stakeholders.
1. Proven experience as a Personal Assistant or Executive Assistant, preferably supporting
senior executives.
2. Excellent organizational and time management skills with the ability to prioritize tasks
effectively.
3. Strong attention to detail and accuracy in all work performed.
4. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other
relevant software.
5. Exceptional written and verbal communication skills.
6. Ability to maintain confidentiality and exercise discretion in all interactions.
7. Flexibility and adaptability to changing priorities and deadlines.
8. Professional demeanor and interpersonal skills.
- Documentation and Reporting: Prepare detailed reports outlining investigation findings, adjustment results, and recommended settlement amounts.
- Claim Assessment: Investigate and analyze both motor and non-motor insurance claims to determine the validity and coverage of the claim
- Coverage Determination: Interpret insurance policies to ascertain the level of coverage applicable to each claim
- Review documents and pertinent requirements regarding an insurance claim.
- Ensure that the insurance claim made by the insured is complete in form and complies with the documentary requirements of an insurance claim.
- Advice claimants regarding basic matters about their insurance coverage in relation to the insurance claim.
- Respond to both internal and external claims inquiries concerning payments, claims process, service providers, and the filing/completion of proper forms.
- Record all claims transactions including appointment of Loss Adjusters, investigators and surveyors.
- Prepare claims registers for claims and update the various claims reports.
- Track and follow up on receipt of necessary forms/documents.
- Process payments to insured’s and service providers as per SLA.
- Maintain adequate initial reserves as per reserve guidelines and participate in the monthly, quarterly and annual reserves reviews.
- Attend to walk-in clients.
- Reconciliation of service providers statements.
- Ensure that claims, appointment and payments are processed within the set TATs and files duly updated.
- Ensure that initial demand letter is prepared, sent out on all recovery matters and recovery register updated.
- Prompt settlement of invoices and negotiation with service providers to realize Savings as per set targets.
- Record and update all required registers or company data across all necessary system.
- Initiate, pursue recover under motor, XOL, FacRe or any other recovery.
- Adhere to claims manual procedures and process.
- Perform any other duties as may be assigned from time to time.
• As described in your Personal Scorecard.
• A bachelor’s degree in Business Administration, Office Management, Secretarial Studies,
or a related field is preferred.
• 2–3 years’ experience in Senior Executives or Management Support.
• Knowledge and experience in Finance will be an added advantage.
- Knowledge of insurance regulatory requirements.
- Knowledge of insurance products.
- Non-Motor loss adjustment knowledge
Application Process
Kindly send your CV and cover letter detailing your experience, qualification and motivation for the job to hr@amaco.co.ke, career@amaco.co.ke or/ and address it to The Human Resource Manager P.O. BOX 61599-00200, NAIROBI as soon as you read this advert.
Closing Date: 14th June 2024 at 5:00 p.m.
CLAIMS ASSISTANT
The role holder will be responsible for the processing and payment of general insurance claims.
- Documentation and Reporting: Prepare detailed reports outlining investigation findings, adjustment results, and recommended settlement amounts.
- Claim Assessment: Investigate and analyze both motor and non-motor insurance claims to determine the validity and coverage of the claim
- Coverage Determination: Interpret insurance policies to ascertain the level of coverage applicable to each claim
- Review documents and pertinent requirements regarding an insurance claim.
- Ensure that the insurance claim made by the insured is complete in form and complies with the documentary requirements of an insurance claim.
- Advice claimants regarding basic matters about their insurance coverage in relation to the insurance claim.
- Respond to both internal and external claims inquiries concerning payments, claims process, service providers, and the filing/completion of proper forms.
- Record all claims transactions including appointment of Loss Adjusters, investigators and surveyors.
- Prepare claims registers for claims and update the various claims reports.
- Track and follow up on receipt of necessary forms/documents.
- Process payments to insured’s and service providers as per SLA.
- Maintain adequate initial reserves as per reserve guidelines and participate in the monthly, quarterly and annual reserves reviews.
- Attend to walk-in clients.
- Reconciliation of service providers statements.
- Ensure that claims, appointment and payments are processed within the set TATs and files duly updated.
- Ensure that initial demand letter is prepared, sent out on all recovery matters and recovery register updated.
- Prompt settlement of invoices and negotiation with service providers to realize Savings as per set targets.
- Record and update all required registers or company data across all necessary system.
- Initiate, pursue recover under motor, XOL, FacRe or any other recovery.
- Adhere to claims manual procedures and process.
- Perform any other duties as may be assigned from time to time.
- As described in your Personal Scorecard.
- Bachelors of degree or commerce (insurance option preferred).
- Progress in professional qualification in Insurance (ACII or AIIK).
- 1 years experience in insurance claims processing.
- Knowledge and experience in the insurance sector preferably working in a fast paced environment.
- Communication Skills: Effective communication is crucial for interacting with policyholders, claimants, and colleagues. Clear and concise communication helps in explaining complex insurance terms and procedures to non-experts.
- Empathy and Customer Service: Demonstrating empathy and providing excellent customer service during what can be a stressful time for claimants helps build trust and ensure positive experiences.
- Analytical Thinking: Claims adjusters need to analyze policy terms, evidence, and other information to make accurate coverage determinations and assess the value of claims.
- Attention to Detail: Thoroughly reviewing documentation, policies, and evidence is essential to accurately assess claims and avoid errors.
- Knowledge of insurance regulatory requirements.
- Knowledge of insurance products.
- Non-Motor loss adjustment knowledge
Application Process
Kindly send your CV and cover letter detailing your experience, qualification and motivation for the job to hr@amaco.co.ke, career@amaco.co.ke or/ and address it to The Human Resource Manager P.O. BOX 61599-00200, NAIROBI as soon as you read this advert.
Closing Date: 30th April 2024 at 5:00 p.m.
Head of sales & business development
The position is responsible for the development and management of an Innovative, growth focused sales and marketing strategy focusing primarily on existing products, new product and emerging markets to drive profitable business growth and is accountable for the achievement of revenue budgets through defined distribution channels to facilitate achievement of the overall budget.
- Achievement of the overall company revenue targets as per the set portfolio mix
- Communication to all major stakeholders to achieve business objectives
- Training the sales team, intermediaries and clients
- Regularly review of the business portfolio mix ratio for balanced revenue growth and profitability in all product lines
- Assess, build, and manage an array of necessary alternative distribution channels capable of delivering the company’s growth goal
- Optimize business opportunities by developing business plans and forecasts, including costs and revenues
- Strengthen relationships with current strategic business partners and develop new partnerships
- Continually conduct market intelligence research to keep abreast with current market trends, competitor activities and customer requirements
- Plan and execute all digital marketing and assess results against goals (ROI)
- Bachelors/Master’s Degree in a business-related field
- ACII/AIIK Certification
- Over 7 years of relevant experience in business development, sales and marketing in a senior role within the insurance industry.
Application Process
Kindly send your CV and cover letter detailing your experience, qualification and motivation for the job to hr@amaco.co.ke, career@amaco.co.ke or/ and address it to The Human Resource Manager P.O. BOX 61599-00200, NAIROBI as soon as you read this advert.
Closing Date: 22nd December 2023.
ICT BUSINESS ANALYST
An ICT Business Analyst will be responsible for analyzing the information technology needs of an organization and identifying opportunities for improvement. They collaborate with stakeholders, including business managers and IT teams, to gather and document requirements, develop solutions, and ensure that technology initiatives align with business goals.
- Degree in computer engineering, business administration, or related field.
- Knowledge of ERP systems (AIMS ERP added advantage)
- Awareness of current ICT trends and technologies, and the ability to provide recommendations for innovation and efficiency.
- Knowledge of insurance practices
- 5+ years in an IT management position and 10+ years in a technology-driven role.
- A member of a Professional Body
- Certification in business analysis (e.g., CBAP or CCBA). Added advantage
- Knowledge of specific ICT domains (e.g., Cybersecurity, Cloud Computing, Data Analytics).
- Familiarity with agile and/or DevOps methodologies.
- At least one ICT certification (CCNA,MCSC,OCP,CISA)
- Certification in business analysis (e.g., CBAP or CCBA). Added advantage
- Knowledge of specific ICT domains (e.g., Cybersecurity, Cloud Computing, Data Analytics).
- Familiarity with agile and/or DevOps methodologies.
- At least one ICT certification (CCNA,MCSC,OCP,CISA)
- Excellent problem-solving skills.
- Analytical mindset.
- Exceptional interpersonal skills.
- Excellent written and verbal communication skills.
- Attention to detail.
Application Process
Interested candidates are requested to send their application letter and copy of their updated curriculum vitae to info@amaco.co.ke. To be received on/or before 21st Nov, 2023
No Open Opportunities for now …
