About Us
Brief History
Africa Merchant Assurance Company Limited was incorporated in Kenya and licensed to transact General insurance business. It was licensed and began full operations in the year 2000. It has a team of highly qualified, experienced and dynamic staff who render personalized, efficient and professional insurance services. Our operations are on a specifically tailored computer system organized to render the most efficient service to customers. We pride ourselves on strong asset base and unique countrywide branch network ensuring top quality services to our clients.
To be the most trusted and customer – centric insurance provider
To provide affordable and innovative insurance solutions while delivering superior customer expirience
- Customer Focus – Going above and beyond our customer expectations.
- Intergrity – Operating with honesty and transparency in all our interactions.
- Teamwork – Working cohesively and collaboratively for smooth operations and better service delivery.
- Innovation – Pushing past the status quo with bold and progressive ideas. Levaraging on new technologies to imporove overal operational eficiency.
Corporate Social Responsibility(CSR)
We are conscious of the Company’s social responsibilities of extending appropriate services to the community and participating in social development and capacity building. The Board of directors supports sustainable partnerships with communities, employees, local authorities and all stakeholders. The Board is fully aware that the Company stands a better chance of attaining long-term commercial profitability if it promotes social activities that blend well with ethical and moral values of the society, complies with legal and regulatory requirements, respects people, their communities and the environment. Our Company operates within the mandate entrusted to it by society and carries out its commercial activities in a socially responsible manner. The Board has crafted rules and regulations that guide the Company to function in ways that balance short-term profi t needs with society’s long-term requirements. Each year the Board approves finance resources set aside for funding social activities aimed at alleviating the suffering in society.