CLAIM PROCEDURES FOR MOTOR ACCIDENT
Report any loss within 48hrs and not later than 7 days by:-
- Filling the claim notification form
- Calling our claims department office
- E-mailing our office
The following documents should be forwarded thereafter.
- Duly-filled claim form
- Police Abstract report
- Copy of driver’s license
- Copy of P.S.V license (If the m/v is a P.S.V)
- Motor Inspection(If any injuries/damages to Third Parties)
- Applicable excess.
If M/V is comprehensive, it should be taken to one of the garages in our panel for assessment and thereafter repairs/if it is a total loss wait for our discharge voucher.
Before releasing the motor vehicle from the garage once the repairs are done, it should be re-inspected and later policy excess should be paid.
If own repairs, we issue discharge vouchers
Settlement of the claim.