CLAIM PROCEDURES FOR MOTOR ACCIDENT

Report any loss within 48hrs and not later than 7 days by:-

• Filling the claim notification form
• Calling our claims department office
• E-mailing our office

The following documents should be forwarded thereafter.

• Duly-filled claim form
• Police Abstract report
• Copy of driver’s license
• Copy of P.S.V license (If the m/v is a P.S.V)
• Motor Inspection(If any injuries/damages to Third Parties)
• Applicable excess.

If M/V is comprehensive, it should be taken to one of the garages in our panel for assessment and thereafter repairs/if it is a total loss wait for our discharge voucher.

Before releasing the motor vehicle from the garage once the repairs are done, it should be re-inspected and later policy excess should be paid.

If own repairs, we issue discharge vouchers

Settlement of the claim.