Our HEAD OFFICE is now located at 4TH FLOOR NEXTGEN MALL along Mombasa road. 2nd Flr TRANSNATIONAL remains our CBD branch.

    Report any loss within 48hrs and not later than 7 days by:-

    • Filling the claim notification form
    • Calling our claims department office
    • E-mailing our office

    The following documents should be forwarded thereafter.

    • Duly-filled claim form
    • Police Abstract report
    • Copy of driver’s license
    • Copy of P.S.V license (If the m/v is a P.S.V)
    • Motor Inspection(If any injuries/damages to Third Parties)
    • Applicable excess.

    If M/V is comprehensive, it should be taken to one of the garages in our panel for assessment and thereafter repairs/if it is a total loss wait for our discharge voucher.

    Before releasing the motor vehicle from the garage once the repairs are done, it should be re-inspected and later policy excess should be paid.

    If own repairs, we issue discharge vouchers

    Settlement of the claim.

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